Healthcare
Connecting people to care with clarity, speed, and compassion.
Our Approach
Solix provides trusted customer engagement and enrollment services to health insurers and state marketplaces, particularly during high-volume periods like open enrollment. We also deliver year-round customer assistance to ensure continuity of care and consistent member support. Our fully U.S.-based team brings decades of experience in delivering responsive, compliant, and consumer-focused services.
Services We Provide:
- Business Intelligence & Analytics
- Contact Center Services
- Healthcare Enrollment & Sales Support
- Rural Health Care Program Consulting
Our Healthcare Work in Action:
See how Solix enhanced customer satisfaction for a large health insurance provider:
See how Solix supported a client during peak call volume:
See how Solix delivered high-quality contact center support for healthcare clients:
What Our Clients Say:
The Solix team always goes above and beyond to deliver and quickly responds to any of our requests.
Solix is such a good partner for us, because of their flexibility. It’s been a little over three years since we started this partnership, and they have really taken time to learn about our products, healthcare in general, our company, but more importantly, what our customers demand and what they expect to receive when they call us and contact us regarding their healthcare needs.
Solix does a great job monitoring performance and quickly adjusts to improve whenever needed. Over the past year, our department has faced several challenges so the ability to adapt and remain flexible continues to reinforce their value as a partner.