Case Studies

Our work delivered. Your goals achieved.

Explore how Solix drives real-world impact across industries through innovative strategies, measurable results, and solutions tailored to each client’s unique challenges. Browse by market to find what’s most relevant to you.

Improving Healthcare Plans Customer Satisfaction

A leading national healthcare benefit provider needed help managing inbound customer inquiries regarding benefit plans, especially during busy open enrollment seasons.

Delivering Income Verification & Eligibility Processing For Energy Assistance Programs

A Texas municipality sought an experienced partner to help efficiently and accurately qualify, enroll, and notify 45,000 participants eligible for its energy subsidy program.

Analyzing Unstructured Data to Improve Program & Customer Experience

One of the largest U.S. telecoms needed to determine what steps it could take in order to improve its approval percentage for individuals who would qualify for its discounted broadband services.

Mastering Change in Benefits Administration: A Successful Partnership

A leading healthcare insurer faced increasing complexity in customer service operations—especially during peak enrollment periods.

Solix Provides Total Solution for Cost-Effective Administration of Government Program

A large State Universal Service Fund, regulated by the state’s Public Utility Commission, aimed to reduce and restructure access charges and intraLATA toll rates.