State & Local Programs

Driving high-impact performance across public sector services.

Our Approach

Solix partners with government agencies to design and operate large-scale public benefit programs that require precision, security, and speed. Whether administering subsidy programs, verifying eligibility extensively, managing State Universal Service Fund programs, or providing comprehensive case management services, we deliver the operational backbone states and municipalities rely on to serve their residents effectively.

Services We Provide:

Our State & Local Programs Work in Action:

See how Solix helped a large U.S. Telecom:

See how Solix assisted a large state’s Public Utility Commission:

See how Solix helped one of the largest Public Utility Commissions:

What Our Clients Say:

This is an amazing tool. We can’t wait for Go Live!

Large U.S Telecommunications Provider

I would absolutely recommend Solix for customer care services. The Solix staff has become part of our family. We don’t look at Solix as a “third-party” or “a vendor.” We have integrated nicely with the staff in Killeen and we truly value the expertise that Solix brings to call center management. The decision to outsource to Solix has been, hands down, one of the best decisions we have made as an organization. The staff, while skeptical at first, have been raving about the service that our customers are receiving. We are able to easily get into touch with anyone at Solix and address any questions/concerns that come up.  The implementation was very smooth and we were up and running with almost no issues or surprises.

State Public Assistance Organization

Solix is an administrator of our state’s Universal Service Trust Fund and has performed its contracting duties extremely well. Timeliness, attention to detail, and superior client service are the qualities that distinguish Solix’s from others.