Thought Leadership

Solix is a leader in business process outsourcing. Read our perspective on industry best practices and more.

White Paper: Federal Stimulus Funding for State & Local Governments: Challenges & Opportunities

States, counties, and cities have received record federal stimulus money in 2021. Most of the federal funding was authorized under the American Rescue Plan Act (ARPA) which can provide financial support for a wide array […]

Solix White Paper: Optimizing Federal Stimulus Program Efficacy: The Advantages of Strategic Partnerships

States, counties, and cities spent much of 2020 analyzing and launching a wide range of support programs related to the federal CARES Act. These federal funds have provided essential support for many individuals and businesses. […]

Solix White Paper – Recovering Funds as Medicaid & CHIP Federal Matching Rates Decrease

Federal matching for two large and vital healthcare programs will be reduced during the upcoming fiscal year. Every state in the U.S. will be affected by one or both of these reductions, leaving many with […]

Solix, Inc. White Paper : State-Sponsored Paid Family Leave – Opportunities and Challenges

“Paid Family Leave” (PFL) refers to compensated time away from work for family caregiving needs, such as a new child or the illness of a family member.  State-sponsored PFL initiatives are picking up momentum in […]

Solix, Inc. White Paper: How to Make the New Medicaid Work Requirements Work for Everyone

The Centers for Medicare and Medicaid Services (CMS) has invited states to request authority to make employment a condition of Medicaid eligibility.  CMS  was also given by Congress the ability to give states more freedom […]

Solix, Inc. White Paper – E-rate: Access to Fiber Service Funding Options

This white paper provides insight into the different types of fiber technology eligible for funding and the complex set of rules/requirements that must be followed for successful applications. Download the full article by completing this […]

Best Practices in Low-Income Benefit Program Management

Release Date: Tuesday, January 22, 2019

As an administrator of numerous low-income benefit programs for more than 15 years, Solix has been intimately involved with the evolution of business process management and technology, and we have enabled our clients to benefit […]

Assist-U: Solix Makes It Easy – Low Income Customer Assistance Programs for Utilities

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Solix Social Services: Effective Public Benefits Administration

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The New Member Retention: Leveraging Customer Care to Cross the Cost Chasm

Release Date: Thursday, February 9, 2017

In the era of Amazon and Uber, consumer expectations for services, automation, and price transparency are at an all-time high. The new consumer experience plus the realities of rising healthcare costs combine to make the […]

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