The Solix Blog

Insights and innovation from Solix, Inc., an industry leader in connecting people to programs for essential government and commercial services.

Posts in "Telecom"

Programmatic Planning Using Predictive Data Analytics

March 5, 2019

One of the largest U.S. telecoms was operating a mature low cost broadband program and needed a way to strategically plan for increases in applications and eligibility reviews/determinations. The primary goal was to use historical […]

Analyzing Unstructured Data to Improve Program & Customer Experience

March 5, 2019

One of the largest U.S. telecoms needed to determine what steps it could take to improve its approval percentage for individuals who would qualify for its discounted broadband services. Primary goals were to increase enrollment […]

Managing Lifeline Program for Global Telecommunications Company

March 9, 2018

A global telecommunications provider needed a partner with expertise in eligibility determination and customer contact services to design and administer its new Lifeline program. They had the phone, service plan and marketing ready, but sought […]

Exceeding Lifeline Recertification Goals

February 21, 2018

A northwestern regional telecommunications provider needed a solution to quickly design and deploy a Lifeline recertification platform to quickly renew its entire Lifeline subscriber base. They required a partner with expertise and a proven track […]

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