Agencies charged with distributing government aid to homeowners following tragic events such as hurricanes, floods or other disasters through Community Development Block Grants for Disaster Recovery (CDBG-DR) funded by the U.S. Department of Housing and Urban Development (HUD), face numerous challenges to ensure assistance is properly awarded and efficiently delivered. A new white paper from Solix, Inc. examines the challenges of effectively administering these funding initiatives and offers insights into best practices that can help maximize program success.
Establishing and managing homeowner CDBG-DR assistance can be difficult for agencies that are not accustomed to overseeing such programs. Typical requirements include having the infrastructure and procedures to determine eligibility, calculate awards, meet strict compliance as well as reporting measures, and maintain effective communications with enrollees throughout the application and funding process.
“Adding basic elements to the design of a CDBG-DR program can greatly enhance the delivery of much needed aid,” said white paper author Donna Boyce, Solix Director of Recovery Programs. “Our paper emphasizes that an informed, step-by-step approach is essential to distributing funds correctly and in a timely manner to victims who need these programs to be successful.”
Readers will receive insights into the eligibility process and the various components that can potentially impact process efficiency if not well executed. In addition, the white paper offers strategies for program design and communication even before the eligibility process begins.
Solix is a leading provider of program administration, eligibility determination and customer care services to government agencies and businesses throughout the United States. Founded in 2001, the company has a record of success in helping government agencies run more efficient programs, qualify applicants faster with greater accuracy, and enable more responsive customer communications.
Solix Disaster Recovery Solutions provide customers with specialists who are well-versed in CDBG-DR and HUD requirements, policies, processes and best practices. Services include consulting, end-to-end program management, eligibility review, award distribution, and ongoing monitoring and reporting capabilities to help agencies ensure they are prepared and well equipped to deal with complex FEMA, HUD and other disaster recovery funding programs.
To learn more about these services, please email firstname.lastname@example.org or call 800-200-0818.
Media Contact: Gene King