Public Utilities Seeking Improved Outreach, Eligibility Screening & Customer Care for Low-Income Assistance Programs to Learn About New ASSIST-U Program by Solix, Inc. at APPA Conference
Visit Solix at Booth 407 June 19 – 20 in Orlando
Parsippany, NJ – June 12, 2017 – Public utilities looking to enhance their low-income assistance programs’ efficiency, effectiveness and processes will be meeting with Solix, Inc. at the American Public Power Association’s National Conference in Orlando June 19 and 20 to learn more about ASSIST-U , a new low-income program administration solution that helps utilities in the implementation, management, and delivery of assistance programs.
Attendees are invited to stop by Booth 407 during the event at the Orlando World Center Marriott and meet with Solix representatives who can share insight into how Solix can enable utilities to achieve:
- Efficient, cost-effective program design
- Expedited and accurate application processing and eligibility determination
- High impact outreach campaigns
Supported by proven processes for eligibility screening and compliance; ASSIST-U enables the efficient disbursement of funds to eligible applicants through Solix’ expert identity verification and validation platform that minimizes waste, fraud and abuse.
Customer communications are bolstered by ASSIST-U through Solix’ domestic call centers staffed with highly trained agents dedicated to elevating the customer experience. Outreach campaigns are also supported through Solix’ customer care centers. Additional features include:
- Omni-channel application intake (including mobile) and customer interaction
- Dedicated account management and rigorous program administration
- Program scalability to meet changing needs
- Audit ready results
To learn more about the Solix ASSIST-U Program, visit www.solixinc.com/assist-u
If you are unable to attend the conference and would like to schedule a complimentary consultation at a different time, please call 844-SOLIXUS or email firstname.lastname@example.org
Solix is a best-in-class provider of program and process management, regulatory compliance and customer care services for businesses and government agencies throughout the United States. Solix helps customers run more efficient programs, qualify applicants faster with greater accuracy, and enable more responsive customer communications for an enhanced experience.
Media Contact: Gene King