Parsippany, NJ – May 19, 2017 – Utility professionals seeking insight into how they can enhance program performance, compliance and customer relationships will be meeting with Solix, Inc. during this year’s CS Week to learn more about its ASSIST-U Program. Solix will be exhibiting at Booth 1122 May 23-25 during the event held at the Fort Worth Convention Center.
ASSIST-U is a comprehensive suite of services that help utilities in the implementation, management and delivery of assistance programs. Supported by proven processes for eligibility screening and compliance; Assist-U enables the efficient delivery of funds to eligible applicants through Solix’ expert identity verification and validation platform that minimize waste, fraud and abuse.
Customer communications are bolstered by ASSIST-U through Solix’ domestic call centers staffed with highly trained agents dedicated to elevating the customer experience. Outreach campaigns are also supported through Solix’ customer care centers. Additional features include:
- Efficient, cost-effective program design
- Omni-channel application intake (including mobile) and customer interaction
- Dedicated account management and rigorous program administration
- Program scalability to meet changing needs
- Audit ready results
To learn more about the Solix ASSIST-U Program, visit www.solixinc.com/assist-u
If you are unable to attend CS Week and would like to schedule a complimentary consultation at a different time, please call 844-SOLIXUS or email firstname.lastname@example.org
Solix is a best-in-class provider of program and process management, regulatory compliance and customer care services for businesses and government agencies throughout the United States. Solix helps customers run more efficient programs, qualify applicants faster with greater accuracy, and enable more responsive customer communications for an enhanced experience.
Media Contact: Gene King