Resources

Solix Assist-U : A Powerful Platform Designed To Empower Utilities.

Solix Assist-U is a powerful collection of services designed for utilities to amplify operational impact and customer engagement.Featuring secure cloud-based tools with tested and proven processes, Assist-U also offers a customer service experience that elevates […]

Solix Supports Downtown Killeen, TX Resurgence

Release Date: Tuesday, May 2, 2017

Greater Killeen Business Quarterly – May, 2017 The landscape of Killeen was forever changed in 1942, when the U.S. War Department announced the opening of Camp Hood. Read the Complete Article

Solix: Aiding in the Effort to Get Everyone Online

Release Date: Friday, April 7, 2017

New Jersey Business – April, 2017 Parsippany-based business consulting company, Solix, has been assisting the national technology initiative known as “EveryoneOn,” which was implemented by President Obama a few years ago. Read the Complete Article

Looking to Reduce your Phone and Internet Costs?

Release Date: January, 2017

The FCC Federal Rural Health Care Program may be Your Solution! The Federal Communications Commission (FCC) created the Rural Health Care Program to provide reduced rates for telecommunications, broadband, and internet services to eligible healthcare […]

Implementing Cross-disciplinary Lessons Learned to Improve Drought Responses Assisting Vulnerable Populations

As of the end of May 2015, there were more than 480 counties designated as drought disaster areas by the United States government. This includes virtually all of Arizona, California, Colorado, Nevada and Oregon. Significant […]

EveryoneOn Interviews Solix Inc. CEO, Jack Miller

Organization Name: Solix, Inc. Mission: Solix is committed to helping customers deliver services that improve people’s lives. Supporting this mission is our determination to be the best choice in the market for ensuring the right […]

Contact Center Pipeline: Customer-Centric Focus Starts in the Center

At Solix, Inc. a BPO provider of customer care and communications solutions, contact center leaders have defined several key drivers that impact customer satisfaction within the phone channel. We asked the Vice President of Commercial […]

For the 5th consecutive year, Solix has been named among the Best Places to Work in New Jersey by NJ BIZ!

NJBIZ names Solix, Inc as one of the “Best Places to Work in NJ” in 2014. See the complete list here.

NJ BIZ: Solix Feels It's Eligible to Make Huge Jump In Revenue

Download a PDF of the NJBIZ article here.

Multi-Channel Customer Engagement Model Enhances the Customer Experience and Improves Program Performance

Optimizing the “customer experience” is no longer just a focus for destination resorts or retail stores. Strengthening customer engagement is essential for utility and energy companies today as customers increasingly demand and expect quick access […]