Parsippany, NJ – December 30, 2024 – Solix, Inc. (Solix), today announced another significant achievement in client satisfaction, recording its 25th consecutive quarterly “World-Class” Net Promoter Score (NPS). Solix’s NPS continues to exceed industry benchmarks, highlighting the company’s commitment to delivering exceptional customer service.
“Solix’s stellar NPS ranking is a testament to our team’s unwavering commitment to serving our clients,” said Eric Seguin, President & CEO of Solix. “Solix’s 25th consecutive quarter of top-tier client satisfaction reflects our team’s focus on prioritizing client needs and consistently delivering a positive experience.”
What is the NPS rating metric? NPS is a globally recognized benchmarking tool for a company’s service offerings, performance, areas for development, and client satisfaction. Simply put, it measures how likely it is that a customer would recommend Solix to someone else.
View the official Press Release below:
Solix Achieves 25th Consecutive “World-Class” Net Promoter Score (PDF)