The Solix Blog

Insights and innovation from Solix, Inc., an industry leader in connecting people to programs for essential government and commercial services.

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Delivering Income Verification & Eligibility Processing for Energy Assistance Programs

July 27, 2020 by Gene King

A Texas municipality sought an experienced partner to help efficiently and accurately qualify, enroll and notify 45,000 participants eligible for its energy subsidy program. Leveraging proprietary technology to quickly filter and match application data points, […]

Helping States Deliver Critical COVID-19 Utility Assistance

May 12, 2020 by Gene King

A state public utility commission was tasked with quickly implementing a solution to ensure residents who had lost their jobs as a result of the COVID-19 pandemic would not lose electricity service. The state needed […]

Helping Schools Successfully Meet E-rate Review Requirements

October 10, 2019 by Gene King

A school applied to the federal ‘E-rate’ program to recover the cost associated with its lit fiber special construction project that totaled tens of thousands of dollars. As with most fiber funding requests, the school […]

Programmatic Planning Using Predictive Data Analytics

March 5, 2019 by Gene King

One of the largest U.S. telecoms was operating a mature low cost broadband program and needed a way to strategically plan for increases in applications and eligibility reviews/determinations. The primary goal was to use historical […]

Analyzing Unstructured Data to Improve Program & Customer Experience

March 5, 2019 by Gene King

One of the largest U.S. telecoms needed to determine what steps it could take to improve its approval percentage for individuals who would qualify for its discounted broadband services. Primary goals were to increase enrollment […]

Solix Rural Health Care Consulting Team Delivers Cost Savings for County Health Department

March 4, 2019 by Gene King

A county health department in Kansas was determined to implement cost saving strategies wherever possible and required a partner with the resources and expertise to examine available federal grants, assess their grant eligibility and fulfill […]

Managing Lifeline Program for Global Telecommunications Company

March 9, 2018 by Gene King

A global telecommunications provider needed a partner with expertise in eligibility determination and customer contact services to design and administer its new Lifeline program. They had the phone, service plan and marketing ready, but sought […]

Exceeding Lifeline Recertification Goals

February 21, 2018 by Gene King

A northwestern regional telecommunications provider needed a solution to quickly design and deploy a Lifeline recertification platform to quickly renew its entire Lifeline subscriber base. They required a partner with expertise and a proven track […]

Helping New York Rebuild from Superstorm Sandy

February 21, 2018 by Gene King

In the wake of the destruction to New York City homes caused by Superstorm Sandy, the Mayor’s Office of Housing Recovery Operations (HRO) launched the Build It Back Program to help New Yorkers repair, rebuild […]

Building Schools & Libraries Program Volume and Efficiency

February 21, 2018 by Gene King

The E-Rate program provides eligible schools and libraries access to affordable telecommunications and internet services. Applicants with the highest poverty levels are additionally eligible for connectivity-related equipment, such as web and email, servers, routers, etc. […]

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